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Tag Archives: Field Syntax

Syntax Codes and Equations

Syntax codes provide a more advanced method for retrieving, chaining, and performing calculations on data from different fields. From creating simple mail merge functionality to performing complex equations using many data fields, syntax codes make this possible.


Workflows trigger on Status Update

Workflows are an integral part of automating your business process, but they can be tricky. Today I wanted to talk about something that lots of you want to implement, triggering a workflow when the status of an activity or service ticket is updated. However, you can use this method to trigger a workflow when ANY  Full Article…